This is the second article of a three-part series on giving EAP students effective feedback. Julie Moore, an ELT writer and researcher, shares her thoughts on how teachers can encourage students to act on feedback.
In my last article, I wrote about how overwhelming it can be for new student writers to get back a piece of writing covered in feedback. They can often feel like getting their writing up to scratch is going to be such an uphill battle that they just give up and ignore the feedback altogether. I suggested that by giving less feedback and breaking it down into more manageable chunks, students can focus on a specific area at a time and make realistic progress. With my own EAP students last summer, I started off by focusing on the content of their writing, ignoring language errors and giving feedback on whether they’d answered the question, whether they’d provided sufficient support for their arguments, or whether their overall message was clear.
Once we’d established what they were expected to write, I turned next to the how. Many students new to EAP arrive with what I describe as a high-school style of essay-writing. That is, their language is rather simplistic: it is not sophisticated enough to communicate the more subtle details and perspectives involved especially at higher levels of academic study. The purpose of teaching students to write in a more academic style is not to make them sound more ‘fancy’ or ‘impressive’, but to give them the tools to do justice to their subject knowledge and ideas. Explaining the why of features of academic style is as important as demonstrating the how.
As you read through writing that a class has handed in, you’ll often find that a particular task has thrown up the same issue for a lot of students, in which case, group feedback is the most efficient way to address it. One rule I always try to stick to is to work on the feedback activity before I hand back students’ individual writing. That way you’re more likely to have their attention, they’re not so caught up in their individual feedback and more concerned about some other feature you’ve mentioned on their paper.
One problem for my students centred around the use of impersonal language in academic writing. In early writing tasks, many of them were still using a lot of personal pronouns to refer to people in general (we, you):
If we restrict access to media like internet for young people, it is possible that they will find another way to gain related information.
So I started off with this example from a student essay on the board (anonymously) and asked who the ‘we’ referred to. Of course, the class came back with various different answers – society, the government, parents, ISPs – so identifying the problem for themselves (i.e. vagueness). Next, we looked back at the text we’d read as input for the writing task (from an academic textbook) and picked out the subject of each sentence. We found that these were invariably noun phrases (often plural nouns to refer to specific groups), thus identifying how expert academic writers deal with this situation. Then in small groups, students looked at some more similar examples from their own writing, identified the problem in each case and suggested rewrites.
Responding to feedback
As well as staging group activities to highlight problems and features, I also tried to get students to engage more actively with individual feedback. So I’d focus on two or three key errors in a piece of writing and frame my feedback in the form of a question to be answered. I then asked students to email me their rewrites of just the highlighted sentences. For example, this was an exchange with a business studies student just after we’d been talking about hedging and the appropriate use of confident and tentative language:
Student’s first draft: This paper demonstrates how the main management methods…
My feedback comment: Is demonstrate the best verb here – a little too confident?
Student redraft: This paper attempts to argue that the main management methods…
My feedback: Great! This is really good and sounds just right for a student writer.
By making feedback a collaborative process between student writer and you as editor – rather than a passive one – you can help students to better understand why we use certain linguistic features in academic writing and hopefully, help them to find their own voice as a novice academic writer.
In my next article, I’ll talk about teaching proofreading techniques to help students polish up their final draft.
This article first appeared in the February 2014 edition of the Teaching Adults Newsletter – a round-up of news, interviews and resources specifically for teachers of adults. If you teach adults, subscribe to the Teaching Adults Newsletter now.