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Not Digital ‘Natives’ & ‘Immigrants’ but ‘Visitors’ & ‘Residents’

Laptop on legs on the grassMany of us have heard of the so-called Digital Natives / Immigrants divide (if not, read Digital Natives: Fact or Fiction?). In this post, David White, a researcher at Technology-Assisted Lifelong Learning (TALL), an award-winning e-learning research and development group in the University of Oxford, introduces us to an alternative distinction: that of Digital Visitors and Residents.

At TALL, we have been taking a close look not at what technologies our students use but at how they use them. We found that our students could not be usefully categorised as Digital Natives or Digital Immigrants – i.e. this distinction does not help guide the implementation of technologies, it simply provides the excuse that “some people ‘just don’t get it’ which is why your new approach has failed so badly…”

Anyway, our students’ appropriation of online services did not seem to follow a simple pattern based on skill level. It seemed to depend on whether they saw the web as a ‘place to live’ or as a collection of useful tools. This underlying motivation led us to outline two main categories of distance learning student.

The ‘Resident’

The resident is an individual who lives a percentage of their life online. The web supports the projection of their identity and facilitates relationships. These are people who have a persona online which they regularly maintain. This persona is normally primarily in a social networking sites but it is also likely to be in evidence in blogs or comments, via image sharing services etc. The Resident will, of course, interact with all the practical services such as banking, information retrieval and shopping etc but they will also use the web to socialise and to express themselves. They are likely to see the web as a worthwhile place to put forward an opinion. They often use the web in all aspects of the of their lives; professionally, for study, and for recreation. In fact, the resident considers that a certain portion of their social life is lived out online. The web has become a crucial aspect of how they present themselves and how they remain part of networks of friends or colleagues.

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