Teaching English to medical professionals, such as postgraduate doctors, requires a number of modifications in approach on the part of any teacher coming into ESP. At a recent event, a participant was reporting a discussion with a volunteer tutor about what he, a retired consultant in the medical field, should call the members of the group he was teaching. He didn’t feel it was right to call his fellow professionals ‘students’. A seemingly minor episode, but it does highlight the shifts that we as professionals need to think about when teaching other professionals. It may be that our students carry on being ‘students’, but our attitude towards them, our behaviour and our way of working does need to undergo some transformation. Continue reading
Teaching English for Medical Purposes (EMP) to a class of trained or student doctors can be a daunting prospect. They have an encyclopaedic knowledge of the human body, whereas most of us who teach business English for Medicine probably don’t. And that gap between our knowledge and theirs can lead to a bit of self-doubt as we prepare to step into the classroom.
In my experience, there are two things to remember in situations such as this. Continue reading
A student of mine once failed to indicate on her needs analysis form that she was regularly involved in negotiating. I was surprised because I already knew that her work included dealing with customers on the phone in the supplies department. When I followed this up later on, it became apparent that she viewed negotiating as something only top executives did. As far as she was concerned, talking about prices and delivery times didn’t really count as negotiating.
Aside from demonstrating that needs analyses are never water-tight when it comes to terminology, this highlights that negotiating actually happens at all levels in a company and doesn’t only need to be in the boardroom. For example, it can be between two colleagues discussing a day off or a request to leave work early.
So, when starting a lesson where students will negotiate, it’s worth taking time to explore what students think a negotiation is and when they need the relevant language for their job. Then consider how formal or informal the key expressions might be that students need. Do they need to be able to say “I’m sorry, but I don’t think we can agree to that,” or will the more direct “Sorry, but no way” suffice!